Contact Vividmemory

Get in Touch with Our Sport Experts

Whether you're looking for professional running shoe fitting, a detailed performance analysis, or expert advice on premium sporting equipment, the Vividmemory team is here to help. Reach out to us by phone, email, or visit our Docklands centre — we're ready to assist you on your athletic journey.

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Contact Information

We're Here to Help You

Our friendly and knowledgeable staff are available during business hours to answer your questions and assist with bookings.

Our Docklands Storefront

833 Collins St, Docklands VIC 3008, Australia

Talk to a Specialist

+61 3 4762 9150

Send an Email

vividmemory@gmail.com

Opening Hours

Mon–Fri: 9am–7pm
Saturday: 10am–5pm
Sunday: Closed

Send Us a Message

Request a Callback or Book an Appointment

Fill out the form below and our team will get back to you within 24 hours during business days. We handle everything from product questions to performance analysis bookings.

Guaranteed response within one business day
Expert advice from certified sports specialists
Tailored solutions for athletes of all levels

By submitting this form you agree to our Privacy Policy and Terms of Service.

Find Us

Visit Our Docklands Store

We're conveniently located in the heart of Melbourne's Docklands, easily accessible by public transport and with ample parking nearby.

Our Services

Explore What We Offer

From precision footwear fitting to cutting-edge performance analysis, our services are designed to help you achieve your goals.

Custom Running Shoe Fitting
Custom Running Shoe Fitting

During a one-on-one fitting session we scan your feet in 3D and review your natural running pattern, then shortlist shoes matched to your stride, arch and preferred distance.

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Sports Performance Analysis
Sports Performance Analysis

Our coaches film your movement at high frame rates and use motion analysis software to pinpoint inefficiencies, then build a targeted plan to boost your speed and endurance.

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Common Questions

Quick Answers for Visitors

We highly recommend booking in advance for our shoe fitting and performance analysis services to ensure dedicated time with our specialists. Walk-ins are welcome but may be subject to availability. You can book through the form above or call us directly.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Afterpay for purchases over $100. Our store is also happy to process cash payments.

Yes, we have a 30-day return policy on most retail items. For customised equipment and services, please review our Refund Policy for specific details. Our team is always here to help with any issues.

Absolutely. We provide dedicated support for local sports clubs and corporate wellness programs. Please contact us via the form or visit the store to discuss your team’s requirements, and we'll tailor a package that fits your budget.

Ready to Elevate Your Game?

Contact Vividmemory today to book your session, ask about our products, or get personalised advice from our expert team. We’d love to hear from you.

Email Us +61 3 4762 9150