Legal Information

1. Company Details

Vividmemory is an online sports equipment retailer operating throughout Australia. The official registered name and contact details are as follows:

Company Name: Vividmemory Pty Ltd
ABN: 36 482 197 205
Registered Office: 833 Collins St, Docklands VIC 3008, Australia
Phone: +61 3 4762 9150
Email: legal@vividmemory.vip

2. Regulatory Compliance

We comply with Australian consumer protection laws, including the Competition and Consumer Act 2010. Our practices also align with the European Union's General Data Protection Regulation (GDPR) for customers in the EEA/UK, where applicable.

As part of our GDPR compliance, we have appointed a Data Protection Officer, who can be reached at privacy@vividmemory.vip.

3. Licensing and Authorizations

Vividmemory Pty Ltd holds all necessary business licenses for retail operations in Australia. We are registered as a seller of sports equipment with the Australian Securities and Investments Commission (ASIC).

Our registered company number is 267 409 883.

4. Intellectual Property Rights

All product names, logos, and content on this website are the exclusive property of Vividmemory Pty Ltd or third‑party licensors. Unauthorised use of our intellectual property is strictly prohibited without prior written consent.

5. Dispute Resolution

We are committed to resolving any disputes amicably. In the unlikely event of a disagreement, we encourage you to contact our customer service team first. If the issue cannot be resolved directly, you may refer the matter to the Australian Financial Complaints Authority (AFCA) or the relevant consumer protection body in your jurisdiction.

6. GDPR Rights for European Customers

If you reside in the European Economic Area (EEA), the UK, or Switzerland, you have additional rights under the GDPR, including:

  • Right to access and obtain a copy of your personal data.
  • Right to rectification of inaccurate information.
  • Right to erasure (“right to be forgotten”).
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to automated decision‑making.
  • Right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact privacy@vividmemory.vip. We will respond within 30 days.

7. Changes to Legal Information

We reserve the right to update this legal notice periodically. Changes will take effect immediately upon posting on this page. Please check back regularly for updates.

8. Contact

If you have any legal or compliance questions, write to:

Legal Officer
Vividmemory Pty Ltd
833 Collins St, Docklands VIC 3008, Australia
Email: legal@vividmemory.vip